P16 Ultra Thin Led Display Outdoor With G Energy Power Supply And Meanwell Driver

P16 Ultra Thin Led Display Outdoor With G Energy Power Supply And Meanwell Driver

Customer Service
1) Guarantee Time: Within one year after delivery form factory
2) Maintenance Coverage : LED modules,Power supply ,Control system and other accessories ( This warranty exclude accessories purchasing form other factory )
3) Maintenance Mode :
By returned maintenance , through express or by other way
4) Response time for maintenance :

1. Return mode: after receiving the returned products, we will repaired them within 24 hours and send them back to the user;
2. Telephone or internet mode: we will contact user within 2 hours after getting informations and give solution within 8 hours;
3. On-site mode: ( only for user inside china ) after receiving maintenance request , we will respond within 48 hours to user in Guangdong province; 72 hours to user outside Guangdong province, In the case of some special conditions , problems could be solved on the basis of friendly negotiation between two parties

Specifications:

Upgrade Service :
Unschedule,we will upgrade our system of products without extra formal; we'll do our best to help users with upgrading ; the following conditions are excluded by this warranty :

1. Without approved documents;
2. Series code on products having been torn or changed ;
3. Damage caused by lighting strike or electrical problems;
4. Risks caused by irresistible incidents includes all kinds of natural disasters, fire, wars, policy changes, and some other human error accidents.
5. Users or third party refit or repaired by themselves without SCX permission ;
6. Water intrusion or corrosion caused by improper keeping or operating ;
7. Over period of free maintenance .